Sekhon, Harjit: search on Z-Library

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1

Offline and online banking – where to draw the line when building trust in e‐banking?

Sekhon, Harjit, Yap, Kenneth B., Wong, David H., Loh, Claire, Bak, Randall

Journal:

International Journal of Bank Marketing

Year:

2010

Language:

english

File:

PDF, 142 KB

english, 2010

2

Word-of-mouth and viral marketing activity of the on-line consumer: the role of loyalty chain stages theory

Roy, Sanjit Kumar, Butaney, Gul, Sekhon, Harjit, Butaney, Bhupin

Journal:

Journal of Strategic Marketing

Year:

2014

Language:

english

File:

PDF, 201 KB

english, 2014

3

The impact of fairness on trustworthiness and trust in banking

Roy, Sanjit Kumar, Devlin, James F., Sekhon, Harjit

Journal:

Journal of Marketing Management

Year:

2015

Language:

english

File:

PDF, 299 KB

english, 2015

4

Trust in financial services: Retrospect and prospect

Devlin, James F, Ennew, Christine T, Sekhon, Harjit S, Roy, Sanjit K

Journal:

Journal of Financial Services Marketing

Year:

2015

Language:

english

File:

PDF, 176 KB

english, 2015

5

Service production process: implications for service productivity

Agya Yalley, Andrews, Singh Sekhon, Harjit

Journal:

International Journal of Productivity and Performance Management

Year:

2014

Language:

english

File:

PDF, 327 KB

english, 2014

6

Predicting Internet banking adoption in India: a perceived risk perspective

Roy, Sanjit Kumar, Balaji, M.S., Kesharwani, Ankit, Sekhon, Harjit

Journal:

Journal of Strategic Marketing

Year:

2016

Language:

english

File:

PDF, 445 KB

english, 2016

7

Trustworthiness and trust: influences and implications

Sekhon, Harjit, Ennew, Christine, Kharouf, Husni, Devlin, James

Journal:

Journal of Marketing Management

Year:

2014

Language:

english

File:

PDF, 281 KB

english, 2014

8

Building trust by signaling trustworthiness in service retail

Kharouf, Husni, J. Lund, Donald, Sekhon, Harjit

Journal:

Journal of Services Marketing

Year:

2014

Language:

english

File:

PDF, 391 KB

english, 2014

9

An omnichannel approach to retailing: demystifying and identifying the factors influencing an omnichannel experience

Hickman, Ellie, Kharouf, Husni, Sekhon, Harjit

Journal:

The International Review of Retail Distribution and Consumer Research

Year:

2019

File:

PDF, 1.73 MB

2019

10

Multi-Brand Loyalty Cards: A Good Idea

Moore, Gretchen, Sekhon, Harjit

Journal:

Journal of Marketing Management

Year:

2005

Language:

english

File:

PDF, 220 KB

english, 2005

11

Adoption of internet banking services in China: is it all about trust?

Sekhon, Harjit, Lifen Zhao, Anita, Koenig‐Lewis, Nicole, Hanmer‐Lloyd, Stuart, Ward, Philippa

Journal:

International Journal of Bank Marketing

Year:

2010

Language:

english

File:

PDF, 177 KB

english, 2010

12

The role of effective communication and trustworthiness in determining guests’ loyalty

Kharouf, Husni, Sekhon, Harjit, Fazal-e-Hasan, Syed Muhammad, Hickman, Ellie, Mortimer, Gary

Journal:

Journal of Hospitality Marketing & Management

Year:

2018

Language:

english

File:

PDF, 1.78 MB

english, 2018

13

Dimensional hierarchy of trustworthiness of financial service providers

Sekhon, Harjit, Roy, Sanjit Kumar, Shekhar, Vaibhav

Journal:

International Journal of Bank Marketing

Year:

2010

Language:

english

File:

PDF, 304 KB

english, 2010

14

Analyzing Customers' Switching Intentions in the Telecom Sector

Kaur Sahi, Gurjeet, Sambyal, Ritika, Sekhon, Harjit Singh

Journal:

Journal of Global Marketing

Year:

2016

Language:

english

File:

PDF, 627 KB

english, 2016

15

A cross-country study of service productivity

Sekhon, Harjit, Yalley, Andrews Agya, Roy, Sanjit Kumar, Shergill, Gurvinder Singh

Journal:

Service Industries Journal

Year:

2016

Language:

english

File:

PDF, 1.29 MB

english, 2016

16

Buyer seller relationships in the UK insurance market: Does performance match market share?

Kennington, Carolyn, Sekhon, Harjit

Journal:

Journal of Financial Services Marketing

Year:

2000

Language:

english

File:

PDF, 124 KB

english, 2000

17

Managing Relationships: Insights from a Student Gratitude Model

Fazal-e-Hasan, Syed Muhammad, Mortimer, Gary, Lings, Ian, Sekhon, Harjit, Howell, Kerry

Journal:

Research in Higher Education

Year:

2019

File:

PDF, 793 KB

2019

18

Parents' perception of teen's influence on family purchase decisions

Fam, Kim‐Shyan, Shergill, Gurvinder S., Sekhon, Harjit, Zhao, Min

Journal:

Asia Pacific Journal of Marketing and Logistics

Year:

2013

Language:

english

File:

PDF, 96 KB

english, 2013

19

The interplay of positive and negative emotions to quit unhealthy consumption behaviors: Insights for social marketers

Fazal-e-Hasan, Syed Muhammad, Ahmadi, Hormoz, Mortimer, Gary, Sekhon, Harjit, Kharouf, Husni, Jebarajakirthy, Charles

Journal:

Australasian Marketing Journal (AMJ)

Year:

2020

File:

PDF, 770 KB

2020

20

The components of trustworthiness for higher education: a transnational perspective

Kharouf, Husni, Sekhon, Harjit, Roy, Sanjit Kumar

Journal:

Studies in Higher Education

Year:

2015

Language:

english

File:

PDF, 156 KB

english, 2015

21

Service research in emerging markets: business as usual?

Roy, Sanjit Kumar, Sekhon, Harjit, Nguyen, Bang

Journal:

Journal of Service Theory and Practice

Year:

2019

File:

PDF, 98 KB

2019

22

Empirical investigation into the multi‐faceted trust in the wealth management context

Sekhon, Harjit, Sunikka, Anne, Peura‐Kapanen, Liisa, Raijas, Anu

Journal:

International Journal of Bank Marketing

Year:

2010

Language:

english

File:

PDF, 229 KB

english, 2010

23

Erratum: Trust in UK financial services: A longitudinal analysis

Ennew, Christine, Sekhon, Harjit, Kharouf, Husni

Journal:

Journal of Financial Services Marketing

Year:

2011

File:

PDF, 48 KB

2011

24

Perceptions of fair treatment in financial services

F. Devlin, James, Kumar Roy, Sanjit, Sekhon, Harjit

Journal:

European Journal of Marketing

Year:

2014

Language:

english

File:

PDF, 220 KB

english, 2014

25

Buyer seller relationships in the UK insurance market: Is this the key competitive advantage?

Sekhon, Harjit, Kennington, Carolyn

Journal:

Journal of Financial Services Marketing

Year:

2001

Language:

english

File:

PDF, 123 KB

english, 2001

26

Managing Relationships: Insights from a Student Gratitude Model

Fazal-e-Hasan, Syed Muhammad, Mortimer, Gary, Lings, Ian, Sekhon, Harjit, Howell, Kerry

Journal:

Research in Higher Education

Year:

2019

Language:

english

File:

PDF, 793 KB

english, 2019

27

Corporate image and a sport’s governing body

Sekhon, Harjit, Roy, Sanjit Kumar, Chadwick, Simon, Devlin, James

Journal:

Service Industries Journal

Year:

2016

Language:

english

File:

PDF, 1.54 MB

english, 2016

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